Terms Of Service
Last updated: 1 November 2026
1. Introduction
These Terms of Service apply to all services provided by Korella Aerial Solutions Pty Ltd (ABN: 21 694 882 347, ACN: 694 882 347) (referred to as “Korella Aerial”, “we”, “us” or “our”).
Korella Aerial provides professional drone operation, FPV drone filming, aerial videography, photography and video production services.
By engaging our services, accepting a quote or using our website, you agree to these Terms of Service.
2. Services
Our services may include:
FPV drone filming and cinematic drone footage
Aerial videography and photography
Commercial, industrial and construction filming
Real estate, promotional and event filming
Ground-based filming and video production
Video editing and post-production
Other services agreed between Korella Aerial and the client
The specific services, deliverables and project requirements will be outlined in the relevant quote or written agreement.
3. Quotes and Bookings
All projects are subject to a written quote or agreed scope of work.
Unless otherwise stated, quotes are valid for 30 days from the date of issue.
A booking is considered confirmed once the client has accepted the quote in writing and any required deposit or booking payment has been received.
Any changes to the agreed project scope, filming requirements, locations or deliverables may result in additional costs. These will be communicated to the client for approval where reasonably practicable.
4. Payments and Invoicing
Korella Aerial will issue invoices in accordance with the agreed quote.
Payment terms, including any deposit requirements and final payment deadlines, will be specified in the quote or invoice.
Unless otherwise agreed in writing:
Deposits are payable where specified in the quote.
Final payments are due by the date stated on the invoice.
Additional work outside the agreed scope may be charged separately.
Final deliverables may be withheld until outstanding invoices have been paid, to the extent permitted by law.
5. Cancellations and Rescheduling
If a client cancels or reschedules a booking, Korella Aerial reserves the right to charge for work already completed and reasonable expenses or commitments that cannot be recovered.
Any specific cancellation fees or deposit arrangements will be outlined in the relevant quote or booking agreement.
Where a project is affected by weather, safety concerns, site access restrictions, aviation requirements or circumstances outside our reasonable control, we may need to postpone, reschedule or modify the services.
We will work with the client to arrange a suitable alternative where reasonably possible.
6. Weather and Operational Safety
Drone operations are subject to weather conditions, environmental factors, site conditions and aviation safety requirements.
Korella Aerial retains the right to postpone, modify or cancel any flight or filming activity where conditions are considered unsafe or unsuitable.
Client deadlines or project requirements do not override our responsibility to operate safely and in accordance with applicable laws and regulations.
7. Aviation Regulations and Permissions
All drone operations will be conducted in accordance with applicable Australian aviation laws, regulations and requirements administered by the Civil Aviation Safety Authority (CASA).
Where required, operations will be subject to relevant permissions, approvals, registrations, certifications and operational limitations.
The client acknowledges that certain locations, activities and filming requirements may be restricted by aviation regulations or require additional approvals.
Korella Aerial cannot guarantee that every requested flight or filming activity will be approved or able to proceed.
8. Client Responsibilities
The client agrees to:
Provide accurate project information and filming requirements.
Arrange access to relevant sites and locations.
Obtain any permissions or approvals that are the client's responsibility.
Inform Korella Aerial of relevant site hazards, restrictions or safety requirements.
Ensure that any supplied materials, branding or content can lawfully be used for the project.
Provide reasonable cooperation during the project.
Korella Aerial may rely on information supplied by the client when planning and delivering services.
9. Equipment and Property
Korella Aerial will take reasonable care when operating equipment and conducting filming activities.
The client must advise us of any relevant property restrictions, sensitive areas or site-specific requirements before filming begins.
We are not responsible for damage or loss arising from inaccurate information, undisclosed hazards or circumstances outside our reasonable control, subject to applicable consumer rights and laws.
10. Footage, Deliverables and Intellectual Property
Unless otherwise agreed in writing, Korella Aerial retains ownership of the copyright and intellectual property rights in footage, photographs, edits and other materials created during a project.
The specific deliverables supplied to the client will be outlined in the relevant quote or agreement.
Raw footage, unedited files, project files and working materials are not automatically included unless expressly agreed.
Once full payment has been received, the client is granted a non-exclusive licence to use the agreed final deliverables for the purposes and platforms contemplated by the project, unless otherwise agreed in writing.
Any third-party materials incorporated into a project remain subject to their respective licence conditions.
The client must not resell, redistribute, materially alter or sublicense deliverables beyond the agreed licence without our written permission, unless otherwise permitted by law.
11. Portfolio and Promotional Use
Unless the client requests otherwise in writing, Korella Aerial may use selected footage, photographs and completed project materials for its portfolio, website, social media, showreels, marketing and promotional activities.
If a client requires a project to remain confidential or does not want material used for promotional purposes, this must be communicated in writing before filming or delivery.
We will respect agreed confidentiality requirements and any applicable legal obligations.
12. Confidentiality
Both parties agree to take reasonable steps to protect confidential information shared during a project.
Confidential information must not be disclosed to third parties except where required to deliver the agreed services, permitted by the other party or required by law.
13. Third-Party Services and Links
Our website or services may involve third-party platforms, software, hosting providers or external websites.
Korella Aerial is not responsible for the content, availability, security or practices of third-party services, except to the extent required by law.
14. Liability
Korella Aerial will provide services with reasonable care and skill.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
To the extent permitted by law, Korella Aerial will not be liable for indirect or consequential loss, loss of profit, loss of opportunity or losses arising from circumstances outside our reasonable control.
Where liability can legally be limited, our liability will be limited to the extent permitted by applicable law.
15. Indemnity
The client agrees to indemnify Korella Aerial against reasonable losses, claims, damages and expenses arising from the client's breach of these Terms, unlawful instructions or failure to obtain permissions that are the client's responsibility.
This indemnity does not apply to the extent that a loss is caused by Korella Aerial's negligence, breach of law or other conduct for which liability cannot legally be excluded.
16. Website Content and Intellectual Property
All content on the Korella Aerial website, including text, images, videos, graphics, branding and design, is owned by or licensed to Korella Aerial unless otherwise stated.
Website content must not be copied, reproduced, distributed or commercially used without prior written permission, except where permitted by law.
17. Force Majeure
Korella Aerial will not be responsible for delays or failure to perform services caused by circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, emergencies, equipment supply issues, site closures or aviation restrictions.
We will make reasonable efforts to notify affected clients and arrange alternative dates or arrangements where possible.
18. Changes to These Terms
Korella Aerial may update these Terms from time to time.
The latest version will be published on our website. The terms applying to an existing booking will be those agreed for that project, subject to any later written variation agreed by both parties and applicable law.
19. Governing Law
These Terms are governed by the laws of South Australia, Australia.
Any disputes will be subject to the applicable courts and tribunals of South Australia, subject to any mandatory legal rights.
20. Contact
For questions about these Terms or our services, please contact:
Korella Aerial Solutions Pty Ltd
ABN: 21 694 882 347
ACN: 694 882 347
Email: liam@korellaaerial.com.au
Website: https://www.korellaaerial.com.au